Shipping and Returns
Shipping Policy
Our shipping policy is designed to ensure that our customers receive their orders quickly, safely, and at a reasonable cost. We use trusted shipping partners and carefully package your order to ensure it arrives in perfect condition. Shipping costs are calculated based on the weight, size, and destination of your order. Please note that shipping times may vary depending on your location.
If you have any questions about our shipping policy, please don't hesitate to contact us.
Return and Exchange Policy
We want you to be completely satisfied with your purchase from My Site. If you're not happy with your order for any reason, you can return it to us for a full refund or exchange within 30 days of purchase. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. Please note that some items, such as personalized or custom-made products, may not be eligible for returns or exchanges.
If you have any questions about our return and exchange policy, please don't hesitate to contact us.